Operation belief: Establish of Red Star brand and satisfaction of users is our persistent pursuit.
Service tenet: Responsible for every procedure; responsible for every machine; responsible for every customer.
Service theory:
Red Star wins many honors by the exquisite techniques and advanced technology; company regards qualify as life and customers as God. Customers’ satisfaction is our persistent goal. We will always serve customers by the service tenet that to responsible for every procedure; to responsible for every machine and to responsible for every customer. We will do our best to get your satisfaction. We firmly believe that we can get sincere repay with our sincere dedication.
Personnel of Red Star have established favorable service theory: repair in time for broken-down equipments; provide program design and technological flow design to customers before sale; provide high quality products and provide operation training and tentatively help customers to solve complicated processing problems.
Service promise:
Before sales service:
Provide the program design and technological flow design; choose the right equipment that most suitable for you; design and manufacture of products according to your demands; provide training of operational technicians for you.
Sales service:
Finish the equipment inspection with you; assist you for drawing out the construction scheme and detailed flow.
After sales service:
Send technicians to installation site for the guidance, equipment adjustment and training.
Our telephone services are available around the clock including holidays.
